All scheduled private lessons must be cancelled or rescheduled a minimum of 24-Hours prior to the scheduled lesson time. Late cancellations and “No-Shows” will be charged at the normal rate. Private lesson packages (5/6/10 Lessons) must be completed within 10-weeks beginning on the date of their first lesson. If the lessons are not completed within this time, it will be at the discretion of the assigned trainer and Four Corners Dog Training to determine if the reason for the delay was warranted. Clients that wish to extend their end training date, must submit a written statement requesting a delay, including the reason for the delay, and the proposed date to resume training. Clients must receive a written confirmation from Four Corners Dog Training, permitting them to extend their training end date. Rescheduling or Cancellations > 24 hours prior to start time: Original payments may be used as a credit to a future lesson or another service option. Rescheduling or Cancellations <24 hours prior to start time: Original payment is forfeited; new payment is required to reschedule

If you cancel or need to change the date of your Board and Train the following restrictions apply: Deposits are non-refundable for any reason Rescheduling or Cancellations >14 days prior to start date: Original payments may be used as a credit for a rescheduled appointment or another service option; however, a new deposit is also required to reschedule. ( i.e. If both deposit amounts are $150.00 this will result in a credit balance of $300.00 that will be applied upon completion of the program) Rescheduling or Cancellations <14 days prior to start date: Original deposit is forfeited; a new deposit is required to reschedule.

We do not offer a monetary refund. Instead we stand 100% behind our training. What Does That Mean? Our dog training programs form a partnership between our clients, their dog, and our trainers. The success of our program depends on us performing our job correctly, and also on the owner following up on the homework and strategies that we lay out for them. Instead of offering a monetary refund we offer a Lifetime Guarantee. This means that we will continue to work with owners who are working hard, and following my recommendations for as long as it takes. In this way, those owners who are truly invested in their dog’s training and well being are assured that they will get everything they need out of our program. Restrictions apply. Please contact us for details.